Current Employee4.1Oct 22, 2025Since starting, I've realized the entire Scaled CSM team never hits 100% of quota. Averageing 75% of quota
Since starting, I've realized the entire Scaled CSM team never hits 100% of quota. Averageing 75% of quota
Current Employee3.6Oct 19, 2025Good product but AI is reshaping the CX / EX SaaS industry. I'm not sure about the long term's prospects of the Zendesk AI path. The competition is making it way easier for the end customer.
Good product but AI is reshaping the CX / EX SaaS industry. I'm not sure about the long term's prospects of the Zendesk AI path. The competition is making it way easier for the end customer.
Former Employee4.9Nov 13, 2024Loved working here. Unfortunately everything changed after the Private Equity acquisition, but thats to be expected.
Loved working here. Unfortunately everything changed after the Private Equity acquisition, but thats to be expected.
