Great company to work for. The CDP space is... | Twilio Segment Reviews | RepVue

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Twilio Segment

Twilio Segment

480 Employee Ratings

480 Ratings

91% Verified

3.5

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Current Employee

4.0

Nov 10, 2025

Great company to work for. The CDP space is getting more crowded but lots of opportunity and good people. The future of Twilio is bright.

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Current Employee

Good product, but leadership has no idea what they're doing, and we're consolidating with Twilio. Could go either way.

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Current Employee

Still a very good org. CDP space is becoming more crowded as players enter the market by way of acquisition or becoming composable personalization tools that are “lightweight CDPs”. Still a place for Segment as they have done a good job of positioning themselves as a market leader.

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Current Employee

I think Segment has fallen behind in the CDP space due to resting on its laurels and letting low cost competitors catch up. It’s really hard to make quota without getting lucky on a big deal or 2. Churn is high, inbound leads are slowing, and leadership thinks more prospecting is the answer. Custome.AI seems to be the potential savior here, but we won’t be sure for...Read More

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