Current Employee2.6Apr 10, 2025Top leadership is toxic and abusive. I’m shocked at some of the things I’ve seen.
Current Employee2.7May 14, 2025Freshworks used to have a scrappy, collaborative culture where ideas could thrive and individuals had real impact. In recent years, it’s become increasingly corporate and top-down. Decision-making is slower, internal alignment is often unclear, and the energy that made it special has faded. Still some smart and passionate people, but the culture has shifted — and not...Read More
Freshworks used to have a scrappy, collaborative culture where ideas could thrive and individuals had real impact. In recent years, it’s become increasingly corporate and top-down. Decision-making is slower, internal alignment is often unclear, and the energy that made it special has faded. Still some smart and passionate people, but the culture has shifted — and not...Read More
Former Employee2.7Nov 11, 2025Mediocre. Weak leadership, lo level of training, managament errors. Very bad processes and low quality support for customers. Cannot recommend it.
Mediocre. Weak leadership, lo level of training, managament errors. Very bad processes and low quality support for customers. Cannot recommend it.
Former Employee2.6Jul 12, 2023Terrible - this place's Solutions Architecture Leadership was very political and had a horrible manager that was difficult to work with. Sales Leadership is very clicky and isn't accepting of everyone. They also have no CRM hygiene so reps just upload accounts in as they please. It's a mess
Terrible - this place's Solutions Architecture Leadership was very political and had a horrible manager that was difficult to work with. Sales Leadership is very clicky and isn't accepting of everyone. They also have no CRM hygiene so reps just upload accounts in as they please. It's a mess
