Upon renewals, Salesforce often pressured... | Salesforce Reviews

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Salesforce

9,871 Employee Ratings

9,871 Ratings

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3.8

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Former Employee

3.9

Sep 8, 2025

Upon renewals, Salesforce often pressured representatives to engage in questionable financial engineering to retain ARR. For instance, if a customer had unused licenses and needed to downsize, Salesforce made it nearly impossible to do so without penalizing the customer in some way, which created friction between the representative and the customer.

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Former Employee

4.3

Oct 20, 2024

Good learning experience, commission structure is ACV won only on a broad territory so no real impact of team performance on Paycheck

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Current Employee

3.7

Sep 6, 2023

Very good culture, success depends on manager and vertical. Some reps have access to more accounts which make them more successful

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