In my experience it really depended who your... | Salesforce Reviews

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Salesforce

9,871 Employee Ratings

9,871 Ratings

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3.8

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Former Employee

3.6

Jul 13, 2023

In my experience it really depended who your manager was. Promotions were increasingly more and more difficult in customer success and got more nuanced. If your boss was lazy or didn’t have time to help you get promoted, it wouldn’t happen even if you tried hard and were overdue. Since the layoffs I’ve heard the culture has depleted. Customer success never had a clear vision of where they were going. The employee benefits are amazing though.

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Current Employee

2.9

Aug 29, 2025

Culture is getting worse and the AI product doesn’t really compare with what the market has to offer so it’s going to be tough moving forward

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Current Employee

4.1

Dec 5, 2024

My overall experience is great, I love Salesforce. However, I’d say the cons are how verticalized everything is and the size of territory is limited.

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