Smartsheet has really hung the sales team out to... | Smartsheet Reviews

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Smartsheet

1,432 Employee Ratings

1,432 Ratings

94% Verified

3.3

Engaged Employer

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Current Employee

2.4

Sep 24, 2025

Smartsheet has really hung the sales team out to dry this year. People are leaving in droves and leadership is very reactive vs. proactive. Some exciting stuff on the product roadmap but mostly our product team has let most of our core offerings fall behind the competition in terms of innovation

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Current Employee

3.6

Aug 15, 2025

Every company has its highs and lows and right now Smartsheet is at an extreme low. Botched new licensing rollout, inhibiting sellers ability to hit quota, complete turnover of c-suite.

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Current Employee

2.3

Aug 14, 2025

The Sales leadership team has completely failed the Smartsheet sellers. With the new User Subscription Model (USM) launching in January, the culture at Smartsheet has shifted, and so has the earning potential for enterprise sellers. The company has paused true-ups for nearly all enterprise customers, which means most individual contributors are falling short of their...Read More

8 Useful