It was fun while it lasted. My head is spinning... | Smartsheet Reviews

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Smartsheet

1,432 Employee Ratings

1,432 Ratings

94% Verified

3.3

Engaged Employer

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Current Employee

3.3

Sep 16, 2024

It was fun while it lasted. My head is spinning with all the GTM changes in the last 18 months. Pair that with Senior leadership changes and a total loss of the old company culture and this place has become disappointing very quickly. Product is still strong, but the looming pricing model change will make for some very challenging months ahead.

5 Useful

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Current Employee

2.4

Dec 27, 2024

Sales culture is nonexistent (no SKO for 3 years in a row). More senior leadership change in 2024 than I have seen in my career at a company in a single year. Brand new pricing model that customers aren't happy with. CEO seems to be only focusing on his cash out from the PE buyout. Unfortunately, the Exec team has lost the plot. Company is on a downward trajectory,...Read More

10 Useful

Current Employee

3.4

Aug 6, 2024

My overall experience at Smartsheet is positive. The leadership are solid, hard-working people. The reps here are great people. However, in recent years, the inbound lead flow has dramatically slowed and the organization is not built/prepared for outbound outreach with significant data hygiene issues in Salesforce/Account Mapping. This leads to a frustrating...Read More

4 Useful