It was unfortunately not the quality of the sales... | GitLab Reviews

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GitLab

449 Employee Ratings

449 Ratings

91% Verified

3.5

Engaged Employer

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Former Employee

2.1

May 13, 2025

It was unfortunately not the quality of the sales team but more the popularity of the product in the early days. In the last 2 years the average deal size dropped significantly and selling has become much harder. The clients have also become disappointed with our Customer Success team. The worst thing overall is the local APAC leadership as well as other leadership individuals in the US-very immature and inexperienced The sales execution by sales managers and above is very poor and reps are being micromanaged and/or let go as well. Presales just sits there and does not have much to do. Great job to chill for a bit as nobody visits customers in person-just zooming around.

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Current Employee

3.3

Sep 6, 2023

Lots had changed after GitLab went public. Culture is changing with new leadership coming in & hiring all their friends from past company. Sales reps quota attainment is negatively effected by customer churn. Constantly changing sales reps territories & accounts. Very limited BDR and Channel support

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Current Employee

3.6

Nov 21, 2025

Good at first. However, since the start of FY2025, several leadership changes have shifted the company’s direction. The focus has become heavily data-driven, sometimes at the expense of evaluating real effectiveness and outcomes. The market is also becoming increasingly saturated, and the pricing structure for the AI offerings feels unclear and inconsistent.

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