Kustomer

Item: Kustomer
Rating: 3.2
Author: RepVue

103 Employee Ratings

103 Ratings

84% Verified

3.2

Rate this Company

RepVue Score

0

Kustomer

103 Employee Ratings

84% Verified

3.2

76.71

RepVue Score

Home CompaniesKustomer

Profile Highlights

Competitive Salaries

OTE at Kustomer for SMB Account Executives is highly competitive compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Kustomer in RepVue’s key performance categories

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

2.8

26th%of Software orgs

# 1,387of 1,862 Software orgs

Base Compensation

3.7

53rd%of Software orgs

# 873of 1,862 Software orgs

Incentive Compensation Structure

3.6

60th%of Software orgs

# 731of 1,862 Software orgs

Product - Market Fit

3.8

55th%of Software orgs

# 827of 1,862 Software orgs

Professional Development and Training

2.6

30th%of Software orgs

# 1,305of 1,862 Software orgs

Inbound Lead / Opportunity Flow

2.0

15th%of Software orgs

# 1,589of 1,862 Software orgs

Diversity and Inclusion

3.6

41st%of Software orgs

# 1,114of 1,862 Software orgs

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About Kustomer

Parent CompanyMeta (fka Facebook)

Greater New York, NY-NJ-CT

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient...More

Percent that Attain Quota?

of team members typically hit their quota

Software Industry Average

40%

Global Average

42%

Quota Attainment at Kustomer

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Account ExecutiveSalary data from 5 ratings

Base Pay$95k

OTE$175k

Top Performers$300k

Sales EngineerSalary data from 5 ratings

Base Pay$120k

OTE$170k

Top Performers$204k

SMB Account ExecutiveSalary data from 5 ratings

Salaries at Kustomer

Reviews

Former Employee

3.0

December 12, 2023

Pay was great, culture and leadership was awful / downright toxic. Most folks on the team have been since laid off due to divestiture and the ones that stayed on were the managers favorites.

Useful

Current Employee

5.0

October 21, 2023

My experience at Kustomer was really pleasant and very educational

Useful

View All Reviews

Reviews at Kustomer

Anonymous Q&A

Anonymous Sales ProJan 08, 2024

How challenging is it to reach sales targets as a new Account Executive at Kustomer?

Former Kustomer EmployeeTop AnswerJan 11, 2024

1 Answer

Anonymous Sales ProOct 27, 2023

How satisfied are you with the compensation structure for sales positions at Kustomer?

0 Answers

View all Q&A

Anonymous Q&A at Kustomer

Employee Ratings

Total Employee Ratings

Total Ratings

103

Ratings Verified by RepVue

Verified Ratings

84%

Job Categories

SDR / BDR

53%

Account Executive

39%

Sales Engineer / Solution Consultant

Other

Employee Status

Ratings submitted by current employees

56%

Ratings submitted by former employees

44%

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Frequently Asked Questions

Kustomer has an overall employee rating of 3.2 out of 5 and a RepVue score of 76.71. They are ranked #1184 out of all Software organizations.

Currently it is reported that 27.0% of the reps at Kustomer are hitting quota.

Kustomer has a rating of 2.8 out of 5 for culture and leadership. They are ranked #3099 in this category out of 5038 companies.

Kustomer has a rating of 3.8 out of 5 for Product - Market Fit and is ranked #827 out of 1862 Software companies.

FAQ at Kustomer